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Delivery times. All orders ship from the Gold Coast, QLD, Australia.
Using EXPRESS POST = Next day delivery.
Order before 1pm to increase the chance of same day shipping.
Example:
Order items before 1pm on the 19th.
Order received, packed and given to post office at 4pm on the 19th.
Order shipped with Australia Post for arrival on the 20th.
You happy!
All other shipping options are not guaranteed but following the below standard shipping times.
Brisbane ~ 1-2 Day
Sydney ~ 2-3 Days
Melbourne ~ 3-4 days
Adelaide ~ 4-5 days
Cairns ~ 3-4 days
Perth ~ 7+ days
Add extra days for country areas.
We are pretty quick! Most orders ship the same day if in before 2pm Mon-Fri. Some orders may be made to order and would normally go out the next day. 98% of all orders go out within 24 hours.
You will get an email on all updates to the status of you order. Make sure you check your spam folder too.
Definitely! Just select the Express Post option on checkout and if it's before 2pm we will most likely get it to you the next day if you are in the Express Post network area. You can check if you are in the network here. If it's extremely urgent, please call first to check everything is in stock and we are cool to get it out to you the same day.
Phone 0755203318
Our estimated transit guidelines are:
Please note: Some orders may be made to order and would normally go out the next day. 98% of all orders go out within 24 hours.
We use the following providers depending on location and size of order etc.
Our address for pickup
Or visit our store to check out our full range!
Yes of course. You can place your order over the phone by calling 0755203318.
All of our products come with a one-year manufacturer's guarantee, during which time we will repair or replace the item provided the problem is caused by faulty craftsmanship. All items need to be boxed or sufficiently wrapped for return.
If you experience a problem, usually the quickest and easiest way to get this resolved is to show us. Taking a picture or quick video helps us to assess, diagnose and resolve most, if not all issues before sending your item back to us for inspection.
If for some reason you are unable to do this we will look to get the item collected and then sent back to us for inspection.
If any product reaches you in a damaged/spoilt condition, please contact us as soon as possible with all the relevant details. Returns form is available here.
Items can be returned to us for whatever reason within 7 days of purchasing. They must be in their original packaging, brand new and unused. However, in this instance, the customer is responsible for postage costs and the refund can take up to 10 working days. Just fill in a return for here.
